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  1. StoryJumper Support
  2. FAQ

FAQ

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  • What to do if Google Workspace for Education has blocked access to StoryJumper?
  • How do I center align my text?
  • How do I copy / paste an essay into StoryJumper?
  • How does my child student become a Published Author / Royalty Author?
  • I'm trying to write a book in English, but my words are automatically translated to my native language. How do I fix this?
  • After student books are shared with parents, how can I see which families have ordered their child's book?
  • How do I voice type / dictate my words into StoryJumper?
  • Can I import my PDF into StoryJumper?
  • Where do I find the status of my orders?
  • On my iPhone, how do I see my downloaded PDF eBook or Video Book?
  • How do I turn off automatic translation?
  • How do I get a price quote?
  • Do you auto save my changes?
  • How do I duplicate my book?
  • How do I add more storage?
  • How do I check my credit balance?
  • How do I print my PDF download full page?
  • I need StoryJumper's W-9 form
  • How do teachers set up a class when some students already have StoryJumper accounts?
  • How do I download my book to my Android phone?
  • I'm a parent. How do I create an account for my child?
  • How do I get a receipt for my order?
  • How do I change the email address on my account?
  • How do I make my book public, if I'm under 13 years old?
  • As a student, how do I transition my school account to an "Independent" account that I own?
  • How do I delete a class?
  • When I try to order, my credit card is rejected. Why?
  • How can I change the page numbers in my book?
  • How do I create books for right to left languages like Hebrew and Arabic?
  • I don't see a student's book in my class
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