FAQ
- How do I change the email address on my account?
- How do I make my book public, if I'm under 13 years old?
- As a student, how do I transition my school account to an "Independent" account that I own?
- How do I delete a class?
- When I try to order, my credit card is rejected. Why?
- How can I change the page numbers in my book?
- How do I create books for right to left languages like Hebrew and Arabic?
- I don't see a student's book in my class
- How do I download my book to my iPad or iPhone?
- How do I use an iPad to create StoryJumper books?
- How do I change a character I designed?
- How do I move a text box?
- How can a student make their book public?
- Where do I download the PDF eBook I purchased?
- How do I add, delete, and copy pages in my book?
- Is it ok to import my Google Classroom again?
- How do students turn in their books to Google Classroom?
- What type of paper do you use in your books?
- Can I edit my book after I click the "Finished" button?
- As a teacher, where do I find my "Join Class" link?
- I can't login. How do I recover my password?
- As a parent, how do I reset my child's password?
- Do you add tax to orders?
- What is a Published Author?
- Can I sell my book and make money?
- Are prices in US dollars?
- What's the difference between an "Educational" vs. "Independent" account?
- How can I review / approve a sample of my book before it's published?
- I can't login
- How do I hear my voice recording?