FAQ
- How does my child student become a Published Author / Royalty Author?
- I'm trying to write a book in English, but my words are automatically translated to my native language. How do I fix this?
- After student books are shared with parents, how can I see which families have ordered their child's book?
- How do I voice type / dictate my words into StoryJumper?
- Can I import my PDF into StoryJumper?
- Where do I find the status of my orders?
- On my iPhone, how do I see my downloaded PDF eBook or Video Book?
- How do I turn off automatic translation?
- How do I get a price quote?
- Do you auto save my changes?
- How do I duplicate my book?
- How do I add more storage?
- How do I check my credit balance?
- How do I print my PDF download full page?
- I need StoryJumper's W-9 form
- How do teachers set up a class when some students already have StoryJumper accounts?
- How do I download my book to my Android phone?
- I'm a parent. How do I create an account for my child?
- How do I get a receipt for my order?
- How do I change the email address on my account?
- How do I make my book public, if I'm under 13 years old?
- As a student, how do I transition my school account to an "Independent" account that I own?
- How do I delete a class?
- When I try to order, my credit card is rejected. Why?
- How can I change the page numbers in my book?
- How do I create books for right to left languages like Hebrew and Arabic?
- I don't see a student's book in my class
- How do I download my book to my iPad or iPhone?
- How do I use an iPad to create StoryJumper books?
- How do I change a character I designed?